Since hotel policies regarding early check-in (generally before 2:00 pm) or late checkout (generally after 12:00 pm) vary by location and by hotel, please call the hotel directly prior to your arrival to make any necessary arrangements. Direct hotel phone numbers can be found on your confirmation email or on the hotel information page.

If your travel plans change, you can cancel or modify your reservation in accordance with the hotel’s cancellation policy as stated during the reservation process.

Reservations

To make a reservation at Tropical Senses in Phangan,
please contact our locations directly or email us at hello@tropicalsenses.com.
A valid credit card is required to hold your reservations. 

Pre-arrival

Appointments begin promptly at the scheduled time. If you arrive late, depending on availability, your appointment might be shortened due to
the therapist’s possible next appointment. Thus, we kindly request that you arrive 15 minutes prior to your reserved treatment time for pre-treatment consultation.

Health Considerations

For the most comfortable experience, please inform us upon booking of any potential allergies, ailments, disabilities, or other health conditions, especially if you have high blood pressure, or pregnant.
Our spa specialists will gladly advise you on which treatments bestsuit your needs. In order for us to make an appropriate recommendation,
kindly complete the spa consultation form. We strongly recommend avoiding alcoholic beverages before, during and after treatments.

Personal Belongings

A personal box is provided for you in all spa treatment rooms to store your belongings. However, we recommend that you leave all valuables at home, as we cannot be held responsible for loss of personal items.

Tranquility

We respectfully try to keep the Spa as tranquil and relaxing as possible for all guests. Please refrain from disturbing other guests, smoking, or using
mobile phones when in the spa.